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Things to Think About - People don’t care how much you know until they know how much you care

By Pepper de Callier

“People don’t care how much you know until they know how much you care.”  Anonymous

  The people I coach are what most would call “Alphas”.  They are very smart, driven and accomplished.  They know exactly where they want to go.  The issue, in many cases, is that they don’t know how to get there, especially when “there” involves leading other people and engaging them in the journey.  They are the kinds of leaders who encourage compliant behavior, not a fully engaged, motivated workforce. “These people just don’t get it. They are lazy and don’t think for themselves,” are two things these leaders might say, or think, about those who work for them.

Unfortunately, what they don’t realize is that the only way to engage a workforce is show them you care—care about their development, their safety, their security, and their families.  When someone really feels, through a leader’s personal example, that they are cared about in these ways, magic happens.  Teams come together, individuals sacrifice discretionary time, turnover decreases, time off for illness decreases, and productivity rises.  This isn’t about throwing money at people.  It’s about an attitude toward them and it spreads like wildfire in a culture.  When you can get results like this, being a caring leader doesn’t sound so touchy-feely does it? 

Till next time…

About the Author: Pepper de Callier is one of the most respected senior executive coaches and authorities on leadership in Europe. Learn more about him at  

Things to Think About Series by Pepper de Callier:

Things to Think About (By Pepper de Callier)
Who you are speaks so loudly, I can’t hear a word you’re saying
The secret to success is to maintain enthusiasm between failures
When you are the anvil, hold you still.  But, when you are the hammer, strike your fill
Success is getting what you want.  Happiness is wanting what you get
I am not an Athenian, I am not a Greek, I am a citizen of the world
When I’m afraid of losing, I never win
Courage is resistance to fear, mastery of fear - not absence of fear
Our greatest freedom is the freedom to choose our attitude
The credit belongs to the man who is actually in the arena, ... 
How hard it is, sometimes, to trust the evidence of one's senses! How reluctantly the mind consents to reality.
We don't see things as they are. We see things as we are
It is not the mountain we conquer, but ourselves 
If you believe everything you read, better not read 

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