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"Tact is the knack of making a point without making an enemy." Isaac Newton

Things to Think About

By Pepper de Callier

"Tact is the knack of making a point without making an enemy."  Isaac Newton

What a wonderfully simple, concise way of describing one of the most important abilities of persuasive communication.  One thing I’ve learned about this topic, after studying people for many years, is that it starts with empathy—not the soft skill you might be thinking of, but the soft power one gains when they take the time to consider the other person’s viewpoint and the impact certain different approaches will have on that person.  I often hear, “Well, that’s just the way I am.  I’m very direct.  I don’t have time to ‘beat around the bush’.”  What they are really saying is they don’t have time to be interpersonally competent, which is a very powerful skill to cultivate if one of your goals is to communicate effectively and persuasively.

Till next time…


About the Author: Pepper de Callier is one of the most respected senior executive coaches and authorities on leadership in Europe. Learn more about him at www.pragueleadershipinstitute.com 
 

 

Things to Think About Series by Pepper de Callier:

Things to Think About (By Pepper de Callier)
Who you are speaks so loudly, I can’t hear a word you’re saying
The secret to success is to maintain enthusiasm between failures
When you are the anvil, hold you still.  But, when you are the hammer, strike your fill
Success is getting what you want.  Happiness is wanting what you get
I am not an Athenian, I am not a Greek, I am a citizen of the world
When I’m afraid of losing, I never win
Courage is resistance to fear, mastery of fear - not absence of fear
Our greatest freedom is the freedom to choose our attitude
The credit belongs to the man who is actually in the arena, ... 
How hard it is, sometimes, to trust the evidence of one's senses! How reluctantly the mind consents to reality.
We don't see things as they are. We see things as we are
It is not the mountain we conquer, but ourselves 
If you believe everything you read, better not read 
People don’t care how much you know until they know how much you care
Winning is as much about attitude as aptitude especially when the chips are down 
The human mind treats a new idea the same way the body treats a strange protein; it rejects it.
Doubt is not a pleasant condition, but certainty is absurd 
If you can't explain it to a six-year-old, you don't understand it yourself
We don’t regret the risks we took and failed. We regret the risks we failed to take 
What is a cynic? A man who knows the price of everything and the value of nothing  
Things to Think About - We become the choices we make in life 
You are the average of the five people you choose to spend the most time with 
Things to Think About: Luck is a dividend of sweat 
The truth will set you free, but first it will piss you off