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One kind word can warm three winter months

Things to Think About

By Pepper de Callier

This wonderful quote speaks to one of the most common things I encounter with the leaders with whom I work: They don’t realize the impact on others of the smallest gesture they make, or a particular word they use.  Like it or not, if you are a leader, those who look to you for leadership are constantly searching for a clue as to how you really feel about them, or something they did or said.  You may think it’s no big deal, but to them, it can easily devastate, or elevate their mood and self-esteem.  It costs nothing to do, but the positive impact on their performance can be priceless.  So, what will it be—wool blankets, or short sleeve shirts for your team this winter

Till next time…

About the Author: Pepper de Callier is one of the most respected senior executive coaches and authorities on leadership in Europe. Learn more about him at     


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