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Opportunity for English speakers in customer support, BRNO

Job description Answer in-coming support related phone calls as the first line of contact for the company Provide support for U VERSE products Maintain positive customer satisfaction and relationship Handle inquiries related to service, coverage, features, devices, accessories, repair & troubleshooting, billing, service activations and changes... Requirements Advanced spoken English B2-C1 level - must have Ability to work in 24/7 environment (Afternoon Shift, Night Shift based on the business need) Basic knowledge of communication technology (e.g. INTERNET, TV, PHONE ...) Ability to interact with customers on the phone during problem determination process Personal interview in Brno is required We offer International environment and modern offices 5 weeks of vacation Intensive training lasting 3 weeks Contribution to pension insurance Meal tickets Sick-days Other possible training and development Are you interested? Send me your CV in English!
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