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Job description ● Establishes strong working relationships with the programme professionals ● Execute the different programme administration duties on a daily basis, continuously looking to refine processes, optimise customer satisfaction and ensure the best practice. ● Ensures the quality of the administration tasks, ensuring programme professional have the information needed to help them deliver the best service we can provide. ● Administration will need to prioritising issues, ensuring quick efficient resolution, emphasis is on responsiveness and customer services. ● Communicates and shares information where required with a matrix of teams including client team and central services team. ● Must be proactive in gathering information and giving feedback. ● Work with the entire team to ensure accurate and timely information while ensuring awareness of the clients/suppliers. ● Responsible for quick and clear support for day-to-day programme issues including working with programme professionals to resolve issues. ● Perform other ad hoc reporting and project duties as required. Requirements ● Good spoken and written English. English is our office language. ● 1 years experience in an office working environment or an account/client services, or customer services environment ● Experience working with Microsoft packages inc Excel, PowerPoint and Word. ● Excellent organisation and administration skills including the ability to multi task and work in a fast paced team orientated environment. ● Good interpersonal skills including verbal and written communication skills and the ability to deal effectively with different types of users. ● Excellent troubleshooting and problem-solving skills. ● A team orientated attitude, motivated outlook and a willingness to learn new skills. We offer ● Very stable environment ● Starting data ASAP ● Career development ● Nice and modern offices ● Free refreshments