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Client Coordinator with English + French or German language

Job description MAIN RESPONSIBILITIES: · Establishes and develops manager relationships expands existing manager relationships to ensure maximum customer satisfaction - Implement and manage vendor Programme for assigned client, - Communicates and shares information regarding contractors, subcontractors and client needs; regularly contacts the client hiring manager during assignments/projects to remain aware of project status, gathers feedback from client about progress/performance, and resolves or escalates any issues appropriately - Fulfils client service through frequent interaction with client managers - Work in conjunction with vendors, ensures remarkets and contract extensions by maintaining awareness of client project progress, including end dates and extensions, to maximize business opportunities - Plan, organize and conduct quarterly performance reviews of the sub-vendors to monitor their performance against service level agreements; including periodic benchmarking of sub-vendor population for comparison and evaluation purposes. Requirements · Bachelor's degree in a business related field , or equivalent experience 2+ years experience in customer service or key account environment or similar · Working knowledge of labour and employment laws · Experience working as the client interface, aware of organisational culture differences · Advanced English and at least one European language (French, German, Dutch, Nordic etc.) We offer · Career development · Employee benefits · Cafeteria · Trainings · Notebook and mobile phone
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