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Photo Technical Support with French

Position is suitable for graduates, people with previous technical support experience, and people with a passion for photography   In this role, you will: Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment Inform customers about a wide range of products and provide bot pre-sales and after-sales support Maintain regular contact with customers until the problem or question is resolved Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service We require: Good English language, plus fluency in French at a native level Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcomed to apply Proactive personality and willingness to learn new things Excellent communication skills and a genuine desire to deliver world-class customer service Must have an EU passport or Permanent Residency for the Czech Republic   We offer: Very good starting salary and a range of additional benefits A genuinely interesting career for anyone with a passion for photography Ongoing training, including structured long-term skills building plans Modern, multicultural working environment Security of working for a stable and respected international company   If you would like to apply for this job, please send a copy of your CV in English language and a brief cover letter to Tereza Novotna