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IT Service Desk Specialist with GERMAN

Job description Very nice INTERNATIONAL environment, SMALL company where you find FRIENDLY, family-like group of colleagues. We are seeking someone who speaks GERMAN and ENGLISH and who will join our team! You will be responsible for: Daily communication (via phone and email) with the colleagues from Germany Receiving IT requests and incidents (by phone, e-mail or IT Self Service) and analysing and evaluating these requests (if necessary forward them to 2nd level of IT support) Informing users about solving and fixing their requests Maintaining the database (record all contacts in IT Service Desk tool) Cooperating closely with other teams and departments Supporting team, cooperation with other team members You will be provided a proper training, therefore there´s no need for a previous experience.
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