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Regional Data Operations Analyst Job

Requisition ID: 178638 Work Area: Finance Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION As the leading technology company for digital businesses, SAP serves nearly 300,000 customers in 190 countries. 80 million users make SAP the largest enterprise cloud company in the world, along with business networks that transact nearly $1 trillion annually. The Global Finance Shared Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires, Dublin, Manila, Prague and Singapore. Our highly engaged teams specialize in Order to Invoice, Cash Collections, Procure to Pay, Travel & Expense and Record to Report. Additionally, at GFSS, you will find: a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations and one motivated global team working together towards shared goals. Also, at GFSS, you will find: exciting career opportunities, a diverse work environment providing opportunities to grow, development & learning opportunities and an international business network for you learn and grow from. Within GFSS, SAP employees have an opportunity to handle end-to-end high-quality finance services to SAP customers throughout the Globe. Description SAP seeks Regional Data Operations Analyst responsible for the quality, integrity and compliance of corporate information. The individual is responsible to review, analyze, and evaluate business systems and user needs as it relates specifically to data related to company and person. Typically works with data contained in the following systems Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and related systems Requires a bachelor's degree in a related area with at least 4 years of experience in the data management field. Relies on experience and judgment to plan and accomplish goals. Must possess excellent written and verbal skills and has the ability to communicate effectively. They also need to be detail-oriented, have good problem solving skills and research skills and understand the importance and benefits of data quality and compliance with regulations such as the new General Data Protection Regulation (GDPR). The ideal candidate will have some project management and business process improvement skills. Work Task /Descriptions • Directs and coordinates the input and management of data and related data quality efforts for use in the CRM system • Works with Global DQ and Legal Teams to drive solutions with CRM and other related systems • Works with internal customers to address data needs • Ability To Troubleshoot and Identify Data Issues • Define data quality procedures to ensure data consistency • Troubleshoots any errors that may occur as a result of data input • Participates and/or directs the creation and approval of policies related to the maintenance of data in the system • Creates processes to verify data quality from end users, approves changes, performs internal and external compliance checks, and audits the data input into the system • Assists in developing processes and procedures with other business functions to ensure an understanding of data input • Responsible for developing and maintaining metrics related to integrity and response to data requests • Perform checks and audits of data to ensure data is accurate and complete • Perform training as required to educate the business community • Analyze, document and present recommendations for enhancing current business processes through enhanced use of CRM business systems and information technology • Leverages data quality tools to maintain required updates • Provide issue and problem resolution tracking • Prepare status reports for open projects and issues and review with management on a routine basis Competencies / Requirements: • A bachelor's degree in related field preferred • 2+ years of experience in data management and/or data quality field • Knowledge of Data Quality Management and techniques • Strong analytical skills • Strong written and verbal communication skills • Advanced Excel skills • Ability to work in fast-paced environment and managing competing deadlines • SAP CRM systems experience preferred • Familiarity with GDPR and any other privacy regulation desirable • Proficiency in English is a must What can you expect? • Exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. • Various and interesting work in brand new fancy offices directly at metro Nove Butovice • We believe every employee is a talent and we want to reach your full potential • Interesting non-working activities (volunteering, charity, sport events...) • Opportunities for professional growth Benefits: Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal tickets/ catering allowance, holidays 5 weeks, educational courses, training, cafeteria, contribution to sport/culture/ leisure, sick day, generous shares program, etc. We are creating our future together by moving to the brand new and ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring a cinema, uniquely decorated relaxation rooms, free gym & fitness studio, parents' and kids' room, and many more exciting amenities. #sapgfsscareersprg
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