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Knowledge Manager (SNOW) - 6 months contract

Job description Another exciting project for New EMEA Support Centre in Prague. This time we are searching for Senior Knowledge Manager-ServiceNow for 6 months contract! Wondering what this Knowledge manager will do? The Knowledge Manager is a key role for building a successful support framework, ensuring the teams can gather, analyze and share knowledge within ServiceNow, ITSM Knowledge Management platform. You will: Establish Knowledge Management governance framework, including roles and responsibilities for individuals within IT that will support our Knowledge Management discipline Develop Knowledge Management strategy based on ServiceNow Develop and execute training program in Knowledge Management platforms Audit existing content