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Implementation Consultant with German

Position: Full-time Language Required German with English Location: Central Prague, Karlin Prague 8 PROJECT DESCRIPTION Our client for this project is the world’s leading vacation rental website in the world with more than 1.2 million online bookable vacation rentals in over 190-countries. We are seeking a passionate, resourceful Implementation Specialist to be a part of our Global Implementation Team, owning projects from discovery through to completion. You will be responsible for activating listings and e-commerce feeds for Property Managers (PMs) to ensure that their content remains accurate. • Working with Property Managers and their Property Management Software Company to activate listings content and online booking feeds • Managing integration go-live periods, and solving problems by working closely with internal teams to ensure optimal performance of integrations • Communicating updates throughout project lifespans with PMs and internal partners on various teams • Providing recommendations, policies, and guidelines about performance and e-commerce practices, and work with PMs to ensure understanding of integration functionality to allow for client success • Tracking and providing data on key performance indicators related to projects, including timelines and client satisfaction • Running pilot projects when new software integrations are launched YOUR PROFILE • Must be able to communicate fluently (native level) in German • Fluent English is a must • Strong interpersonal communication skills and a customer-centric approach • Very comfortable with complex tasks; detail-oriented, analytical, and thorough • Familiar with or able/willing to quickly learn multiple internal systems • Technical background (Not afraid or overwhelmed of the technical side of this role) • Able to follow and comply with a strict process • Experience with, issue-tracking software (JIRA, etc.) and XML a plus WE OFFER • Social & health insurance • Attendance bonus • In-house promotion • Competitive salary • Czech & English lessons • Full-time employment • Central location • Performance bonus • 23+Holidays • Wellbeing vouchers • Weekly fresh fruit • Meal vouchers • Discounted gym membership • Charity Events • Awesome Colleagues • Paid overtime • International environment • Company events • Business trips • In-House training ABOUT UTILITYWISE PRAGUE Utilitywise Prague provides sales, marketing, and customer care services for global brands by communicating directly with their customers in any of 28 languages. Due to the variety of services we offer, there are always new challenges available so you will never be bored. We have over 300 amazing humans from 50 countries ready to meet you and show you the city. We strive to continually improve our workplace with better benefits, regular team-building events (BBQs, family days, sporting activities), and more. We offer recognised personal and professional development programs to help develop your skills and grow your career. We appreciate people who display initiative and offer great rewards for success including bonuses and promotions. Our supportive environment has all the tools you need to create a happy life in Prague. With over 15 years in operation, we are truly one of this city’s icons! TRAINING AND DEVELOPMENT We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles with Utilitywise Prague. INTERESTED? Send us your CV Recruitment Call In-person interview Hired Please drop us an email with your CV and a short covering letter in English or call our Talent Acquisition Team : +420 221 709 222 for more details.
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