PragueConnect.cz Jobs - powered by Prague.TV

Are you hiring? One job upload = five portals! For more information please visit www.prague.tv
PragueConnect.cz jobs, powered by Prague.TV

Customer Care Advisor - mit DEUTSCH - Start your career in PRAGUE

Job description Great role for fresh graduates and people who already have experience! Full training is covered and will help you to make yourself at home from the first day. This company is truly multinational and multicultural. You will melt easily into their dynamic and friendly environment thanks to the support and provided induction. It will also offer you a lot of options to grow and develop! Your new role will include: Taking care of an assigned portfolio of customers Assisting customers with how-to’s Handling customer service inquiries and issues via telephone or email Establishing and maintaining effective working relationships with co-workers, supervisors and customers Performing day-to-day administrative tasks on request such as maintaining records and process paperwork Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback Supporting the customer during the entire order to cash process Maintaining and managing relationships with them Solving possible issues and giving an advice if needed Requirements: Fluent ENGLISH and GERMAN Being professional and having positive attitude is desired Good communication skills are essential ! Previous customer service work experience or in a coordination is a plus, but not a must Ability to work under pressure Being independent and responsible person Ability to work effectively either alone or as part of a team Excellent and effective organizational and time management skills Previous experience is not required.Benefits: Flexible working hours Meal vouchers Flexi pass Annual bonus Language courses Covering first 2 days of sickness with 100% of salary Life insurance program and Pension savings plan Location in the city centre International team and environment Career opportunities in the one of the most successful companies in the world Other info: Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application. If you have had an interview in Grafton already, please contact your consultant directly via e-mail. For more related job opportunities visit http:// www.grafton.cz/en/jobs/business-services/ Please read carefully the text below and attach it to your e-mail/letter. I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20 .
 
 
 
 
We Ensure your business gets seen - Use the power of video advertising! 

With a total of over 500,000-page visits per month and over 160,000 followers on social media channels, Amadeus Media Group is the leading international media service in Prague, Czech Republic. If you are interested to take the next step with your company and you are ready for new clients, visit www.amadeusmedia.cz or download amadeusmedia.cz/MediaKit.