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IT Service Desk Analyst with German and English - up to 50K!

Job description Role accountabilities will include: • Recommendation of solutions and resolution of problems across variety of IT platforms to minimize the impact of IT changes on business • Logging and tracking requests, maintaining history records • Understanding computerized data entry systems and uses of these systems to track activities • Maintaining composure in critical situations • Working closely with other team members and supporting teams in resolving open issues • Daily communication with customers via phone and email Requirements Requirements: • Speak fluent English & German. Fluency in other languages is an advantage. • Previous experience in the IT help desk capacity or customer service background will be an advantage • Experience in Lotus Notes troubleshooting will be an asset • Strong customer focus, willingness to support • Good general communication skills • Good analytical problem-solving skills We offer In return for that we will give you: •The opportunity to work in a multicultural company. •Stable employment and high standards of work. •Competitive salary with attractive social fund and benefits. •Career development within the global structure. •Friendly and dynamic work environment. • Multiple valuable benefits incl. life, pension and other insurances, Multisport card, free calling and many other! All bilingual German/English speakers with IT helpdesk experience beware! This is a unique opportunity on the market that will not repeat! Do not wait a second and send your CV to jozef.maljacek@experis.cz right now to get an interview scheduled tomorrow.