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Job description Are you interested in FINANCE? …fluent in ENGLISH and GERMAN? …experienced in Customer Service role? Then we have a great opportunity for you! As a Credit Analyst your main responsibility will be to ensure adequate cash collections on assigned portfolios of clients and credit risk assessments of customers. Responsibilities: Handling all collection activities - minimizing balances, escalation/resolution of disputes and collection issues Maintaining professional relationships with clients and customers Precise forecasting of cash receipts on a monthly basis Analyzing financial and any other essential information in order to evaluate credit risk with regard to business recommendations Preparing reports Cash flow maximalization and constant improvement of processes Supporting and coaching other team members (especially new comers) Requirements: Fluent in English and German At least 1 year experience in Customer service role (ideally credit/collections) Knowledge – basic of accounting principles, cash collection processes and risk analysis practices are big advantage Advanced in MS Excel Good organizational and problem-solving skills Analytical type of person with excellent presentation skills Goal oriented and motivated person Benefits: Flexible working hours (fix hours between 10 - 16h) Occasional work from home 5 weeks of vacation 5 sick days Cafeteria 4 000 CZK/month (in trial period 1 500 CZK/month) Meal vouchers - 80 CZK Contributions to accident and life insurance Contributions to pension (3% from salary) Possibility of practicing yoga in the workplace (2x/week) Refreshments on workplace (fruit and very good coffee) Corporate events Other info: Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application. If you have had an interview in Grafton already, please contact your consultant directly via e-mail. For more related job opportunities visit