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IT Customer Care Agent – Brno

Job description The Position You will be in touch with US customers who need help regarding technical issues, e.g. how to reset a password, how to set up router, etc. You will be working in a nice comfortable office in Brno and from here you will also make phone calls to the customers. Working hours: Mon-Fri, three-shift system. Requirements Candidate's profile - Advanced spoken English (B2-C1 level) - Good communicative skills - Time flexibility – shifts are 12pm – 8am - Knowledge of communication technology (TV, phone, Internet, etc.) We offer We offer - Minimum wage is 26,000 CZK monthly - If you are able and willing to work night shifts, your wage can go up to 32,000 CZK - 50% bonus for night shifts - If you do not live in the Czech Republic, our relocation contribution of 16,000 CZK will help you - We also offer meal vouchers, sick days, education programmes, pension insurance, working in a modern office
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