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Team Leader for French Lead Generation Team

As the Team Leader for our new French B2B lead generation team, you will be responsible for the implementation, development, and operational functioning of a team of (initially) five lead generation professionals. This team will be engaged in an outbound role, cold-calling to build relationships with businesses across the French market. You will discuss their energy management and how Utilitywise can assist and help them using their suite of products and services. You will need to motivate and support your team, overseeing daily targets, appointment setting, pipelines and driving key KPIs to ensure everyone’s success. Your previous experience in a similar role is critical to us keeping our promises to our client. Maturity and responsibility are key as you mentor the team, the successful candidate will see career progression with more responsibilities as the team grows. You may also be expected to lead by example and contribute to the team’s targets to so you will need to also be comfortable selling and interacting with potential clients over the telephone. Main Responsibilities Develop a strong sales foundation for the business by managing a team of lead generation professionals. Use the Utilitywise marketing library and database to help your team present utility solutions to French customers, understanding the range of solutions on a consultancy sell basis. Monitor your customer base using the company CRM system. Accurately complete all customer admin and sales documentation. Ensure all lead information is kept up to date for effective reporting. Use analytical tools and data analysis to drive decisions to grow new revenue, identify new areas of opportunity and demonstrate business impact to internal and external stakeholders. Optimise strategies to motivate the team and ensure key KPIs are met. Achieve target conversion rates and as a result monthly revenues. Work closely with the marketing team and the closing team to ensure best in industry service levels and up to date industry data for your customer base. Attend training, coaching and team meetings when necessary. Professionally represent the client and Utilitywise Prague at all times. Personal Qualities Fluent in French, both written and spoken Professional and mature Proven team leadership experience in a call centre environment Strong business acumen and the willingness to go above and beyond to deliver business objectives Experience in business to business lead generation or sales Effectively communicate in a professional manner Ability to motivate, train and mentor the team as well as conducting weekly 1-to-1 sessions and performance reviews Ability to work as part of a team supporting team members and the management team at all times Knowledge of the energy industry is an advantage although extensive training is offered Analytical with strong attention to detail and able to produce reports Proof of eligibility to work within the Czech Republic We Offer You Full-time employment (12-month contract including a 3-month probationary period) Fully paid training, paid overtime, no weekend or evening shifts 2 500CZK monthly performance-based bonus (paid monthly) 5 000CZK yearly attendance bonus (2 500CZK every 6 months and paid at 6 monthly intervals) 12 000CZK yearly wellbeing vouchers (accrual commences after 90 days – 1 000CZK vouchers/month paid at 6 monthly intervals) 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum) 50% or 100% discounted Multisport membership ( Meal vouchers (commence after probation period) Frequent team building & social events Business trips as applicable Ongoing training sessions & personal development endeavours Free Czech and English language classes A diverse international work environment with global brands in centrally located Karlin Paid Training and Free Development We provide full training across a variety of skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within Utilitywise Prague.
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